Shipping & Tracking

We are committed to provide you the best shipping options, no matter where you live. Every day, we deliver to dozens of customers across the EU, meanwhile ensuring that we provide the very highest levels of responsiveness to you at all times.

Verification
We will send you an confirmation email once your order is verified. After verification, in principle,the orders will not be cancelled during this period, considering handling process already start, but we will try our best to communicate with you via email to find an good solution.

Processing
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email timely.

Shipping & Delivery
We can ship to U.S. and Canada. And we offer free shipping on all orders.
You will receive a Shipment Confirmation email once your order has shipped.

 *Your purchases may depart arrive to you in multiple packages, even though only one fee is charged per order, and the delivery times may vary. The difference in Estimated delivery times is usually 1-3 days.

Tracking
You can track your parcel via the confirmation email. For further assistance, please contact us at support@tokvon.vom.